Frequently Asked Questions
Everything you need to know about our quality garments and service.
Where are Freenote Cloth garments manufactured?
All of our products are designed and manufactured exclusively in the United States, sourcing the finest hardware and fabrics from Japan and the USA.
What is your return and exchange policy?
We accept returns and exchanges on unworn, unwashed items with original tags attached within 30 days of purchase. Sale items are considered final sale.
How should I care for my raw denim?
To preserve the integrity of the fabric and develop unique wear patterns, we recommend washing as infrequently as possible. When necessary, hand wash cold and hang to dry.
Do you offer international shipping?
Yes, we ship worldwide. Shipping costs and delivery timelines are calculated at checkout based on your specific location and preferred carrier.
How do I determine the correct size?
Each product page features a detailed size chart with specific measurements. We recommend measuring a similar garment you own to ensure the best fit.
Can I modify or cancel my order after it has been placed?
We process orders quickly to ensure fast delivery. Please contact our customer support team immediately if you need to make changes, though we cannot guarantee modifications once an order has entered fulfillment.